Walkin on 14 april at Mumbai

 Walkin on 14 april at Mumbai

Company Name : Microland Limited

Skills Required : UG - Any Graduate) OR (PG - Post Graduation Not Required, Any Postgraduate - Any Specialization) AND

Experience Required : 1 - 6 Year(s)

Job Location : Mumbai

Date : 14 April 2013
 Time : 10:00 a.m - 02:00 p.m

Job Description :

We are conducting the interviews for Desktop Engineer & Service Desk Engineer on 14th April i.e. Sunday .

If you are interested please walk in on the below venue on 14th April along with your updated resume.

Contact Person : Ms. Akshata
Job Location : Andheri /

1) Designation : Desktop Engineer
Experience: 1-4yrs
No. of Position: 15

Criteria:
Candidate should be comfortable for 24*7 shift. no transportation facility.
Candidate should be good in terms of communication as its for one of the international customer.
Candidate should be a graduate i.e-10+2+3 or 10+2+4 from affiliated university.
Candidate should have all the set of documents for the companies worked-Offer letter, salary slip, Experience letter.

Job Description:
-Good Communication Skills
- Should be open to work in 24*7 environments
-minimum 1yr experience in desktop support with good experience on Outlook/lotusnote
- Should perform user account creation, deletion, and configuration.
-Basic troubleshooting experience needed along with knowledge on the Operating System.
-Configuring and Trouble shooting of MS OUTLOOK/lotus note-To solve the technical problems remotely.
-Knowledge of Software Installation.
-Troubleshooting the Hardware and Software problems.

2) Designation: Servicedesk Engineer
Experience: 1 to 4 yrs
No of Position: 6

Criteria:
Candidate should be comfortable for 24*7 shift. no transportation facility.
Candidate should be good in terms of communication as its for one of the international customer.
Candidate should be a graduate i.e-10+2+3 or 10+2+4 from affiliated university.
Candidate should have all the set of documents for the companies worked-Offer letter, salary slip, Experience letter.

Job Description:
Responding to and Answering Calls, Emails and Web Tickets of end users in a cordial, professional manner
Logging Tickets (Incident / Service Request / Information Query) for every user interaction handled
Providing first level support on Desktops, Peripherals, and Office automation products.
Route/Assign tickets to the appropriate support group, if necessary.
Identifying and escalating high-severity, priority issues
Updating Pending Tickets with timely, precise, accurate updates
Following-up with end users, if necessary, for closure of pending tickets
Willing to work for 24*7 shifts


Please review the important details of microland.com

Microland is a leading specialist IT infrastructure services provider, offering a comprehensive range of services to clients across the globe. A pioneer of the remote infrastructure management concept, Microland has its operations hub in India with global presence across USA, UK and Middle East. Incorporated in 1989, Microland has deep and broad expertise in all areas of technology infrastructure set up, management and optimization.

A team of over 2300 highly skilled and motivated employees, equipped with the right tools and systems, work round-the-clock out of our world-class facilities to optimize the performance of our clients' technology infrastructure.


Regards,
Akshata Y
Executive- Recruitment
microland Ltd
Salary:As per IT standards
Industry: IT-Hardware & Networking
Functional Area: IT Hardware, Technical Support, Telecom Engineering
Role Category:Technical Support
Role:Customer Support Engineer/Technician

Venue :

Venue Details :
microland Limited,
Phoenix House, 'A' Wing,201 (2nd floor),
senapati bapat marg,
Lower parel,
Mumbai

1B, ecospaceb
bellandur, Outer Ring Road
Bangalore 560 103
Tel 91 80 3918 0000
Tel 91 80 4199 3600
Fax 91 80 3918 0044

Contact numbers r working..............